Camila Estrella Jewelry, I stand behind quality of our product. Your new jewelry are shipped by USPS and arrive soon. If there are any issues with your order, please don't hesitate to contact us before leaving any feedback or filing a claim. We'll be more than happy to resolve any issues. We talk pride in excellent customer service and customer satisfaction. Thank you for shopping with us! and Thanks for understand Handmade Business. Enjoy it!